Frequently Asked Questions (FAQ)

How to make an order?

To shop for e-mail. is not required to register.

1 After choosing the desired product, click on the item picture and you will be moved to the product page.

2 Select quantity of goods, then press "to cart"

3 After placing the item in the cart, you will have two options at the top right, "View cart"and"Payment"

4 On the shopping cart page, select the desired delivery method, and click the "pay"

5 In the payment field, enter the required data for delivery of the item. If you are a registered buyer, you can log in with your account. If you have a discount coupon, enter it on this page.

6 Choose the payment method that suits you and click the "Pay"

7 You will be transferred to the payment page. The billing page will contain the details of our accounts. Sign in to e-banking and make a payment order.

You have two business days to pay your order, otherwise your order will be canceled.

After payment, we will send the shipment the same day. Shipment delivery time: 1-2 business days.

Payment methods
  • To ensure security of payments, we recommend that you pay by bank transfer for goods.
    Once you complete the order, you will receive the details of our bank account, in accordance with these requisites you will need to make a bank payment.
  • Payment for goods at Omniva Terminal by bank card or courier - in cash. Terminals do not accept cash. These payment methods are subject to an administrative charge of 3.
  • Electronic banking. Fast, easy and safe.payment via payday
Delivery terms

For all goods, we deliver a free delivery of Omniva unattended throughout Lithuania.

The goods are delivered via Lithuanian Post, Courier, Omniva and LPexpress delivery terminal (post office) throughout Lithuania, shipments are delivered within just 1 - 2 business days.

Ships are shipped on weekdays and weekends. After sending the parcel, we will inform you by e-mail, at the same time sending a tracking number of the parcel, which will allow you to track the location of the parcel.

How to withdraw a shipment?

With OMNIVA, LPEXPRESS, it takes just a few seconds to withdraw the shipment.

  1. On the shopping cart page, select the Omniva or Lpexpress delivery terminal;
  2. Choose a mailing address (Omniva self-propelled tanks , LPepxress Self Destinations);
  3. Wait for OMNIVA or LPEXPRESS message with the specified shipping code email. mail and sms;
  4. After receiving the message by e-mail and sms message within 7 days, visit the specified OMNIVA or LPEXPRESS ship terminal;
  5. Enter the code received by the message;
  6. Take the shipment from the automatically opening terminal section and close the door.

If you have selected a courier delivery, please provide additional information about the delivery eg. (door code if available). The courier will be contacted by the indicated phone number on the day of delivery.

Sending abroad

In addition, we send food to all countries by Lithuanian mail. Post-order shipping will reach you by 3-14 dd
Shipping cost 5.99 €

Is it safe to shop at

For your data security, we use the latest encryption system (SSL certificate) that ensures data security.

We also do not accept credit or debit cards in the same store, so you do not need to enter your bank or card information.

Personal data is processed by Law on the Legal Protection of Personal Data of the Republic of Lithuania

Are you issuing an invoice?

After a successful order (payment order), the invoice is automatically sent to your email address.

What guarantees do you have?

We provide all warranties for refund and quality, more information: Warranties and Returns

Terms and conditions

1 General provisions
1.1 These rules for the purchase and sale of goods (hereinafter referred to as the "Rules"), upon their confirmation to the Buyer (when purchasing the buyer at the checked check mark with the statement "") Is a legally binding document which establishes the rights, obligations and responsibilities of the Buyer and Seller to the purchase of goods in the e-shop (hereinafter referred to as the" Store ").
1.2 The seller reserves the right at any time to amend, amend or supplement the Terms, in accordance with the requirements of the law.
1.3 All natural and legal persons are entitled to use the shop services.
1.4 The Buyer, confirming the Rules, also confirms his right to purchase at the Shop.

2 The moment of the conclusion of the contract of sale
2.1 The agreement between the Buyer and the Seller is deemed to be concluded from the moment when the Buyer chooses the item (s) he purchases, presses the button with the note "Pay".
2.2 Each contract is concluded between the Buyer and Seller stored in the Shops database.

3 Buyer's rights
3.1 The Buyer has the right to purchase goods at in the manner prescribed by these Rules.

4 Buyer's duties
4.1 The buyer must accept the ordered goods and / or services and fully pay for them;
4.2 When you change the data provided in the registration form, you must contact the Dealer immediately and report.
4.3 The Buyer, using the Store, undertakes to comply with these Rules and other conditions described in the Shop and not to violate the legal acts of the Republic of Lithuania.

5 Seller rights
5.1 If the Buyer attempts to harm the stability and security of the online store or breaches its obligations, the Seller is entitled immediately or without warning to restrict or stop him from accessing the online store.
5.2 In the event of material circumstances, the Seller may temporarily or completely terminate the online store without notifying the Buyer without prior notice.

6 Seller's duties
6.1 The Seller undertakes to provide the Buyer with the services provided by the online store "" under the terms and conditions established in these Rules and the Internet shop.
6.2 The Seller undertakes to respect the Buyer's privacy right to the personal information contained in the order form of the online store, except in cases established by the laws of the Republic of Lithuania.
6.3 The Seller undertakes to deliver the goods ordered by the Buyer at the address given to him within the set time limit. If, for some reason, the delivery of the goods is not possible, the Seller contacts the Beneficiary and agrees on the delivery features.
6.4 Ordered item may differ slightly from the picture provided, but the Seller must maintain the price, form, size, and idea of ​​the item.
6.5 The price of the item specified in the online store is the final price, without the price of supplements, it includes delivery, administration, VAT, etc. fees.

7 Disclaimer
7.1 In case of damage, the damaged party compensates the other party for direct losses.

8 Final Provisions
8.1 These Rules have been drawn up in accordance with the legal acts of the Republic of Lithuania and the relations arising from these Rules based on the law of the Republic of Lithuania.
8.2 All disputes arising from the execution of these Rules shall be resolved by negotiation by mutual agreement. Failing to reach an agreement, disputes shall be resolved in accordance with the procedure established by laws of the Republic of Lithuania.